Skip to main content
All CollectionsStoryScale App Help
StoryScale: Customer Session Timeout
StoryScale: Customer Session Timeout

Session Timeout information for StoryScale software

Support avatar
Written by Support
Updated over a year ago

StoryScale has a default session timeout of 120 minutes on a sliding expiration scale and each action by a user will extend that timeout for additional time. The software also employs a keep alive operation that will keep the session open for active users while long running operations are occurring.
โ€‹
Customers using SSO for authentication can also enforce specific timeouts via their SSO platform.

Did this answer your question?