StoryScale has a default session timeout of 120 minutes on a sliding expiration scale and each action by a user will extend that timeout for additional time. The software also employs a keep alive operation that will keep the session open for active users while long running operations are occurring.
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Customers using SSO for authentication can also enforce specific timeouts via their SSO platform.
Session Timeout information for StoryScale software
Written by Support
Updated over a year ago